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WordPress Maintenance Malaysia,
tested on staging before it touches your site.
WordPress website maintenance: updates use your staging site where one exists. Care + Changes includes a staging environment; basic Care uses existing staging. Both include PHP version tracking, verified offsite backups and security patching. Fixed monthly fee, with hosting and wp-admin accounts in your name.
Prices exclude SST. Care starts after setup checks pass. Existing faults are assessed and quoted separately. Missing access or disputed control? An Ownership & Access Review (RM1,500) can establish what to recover first.
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WordPress rewards a maintenance process, not a button
A WordPress site combines core software, a theme and plugins maintained on different schedules. Updates can affect one another, especially on WooCommerce or Elementor sites. Maintenance needs a process that checks those interactions, your host's PHP version and the functions your business depends on.
What WordPress care covers
These disciplines cover every WordPress site under Care. Basic Care uses staging where it already exists. Care + Changes adds a staging environment, visual testing and an open request queue.
Core, Theme & Plugin Updates
Updates use your staging site where one exists, with checkout and contact forms checked before release. Care + Changes includes a staging environment; basic Care does not include creating one.
Weekly; staging where available
PHP Version Tracking
Your host's PHP branch is checked against what your plugins need and upgraded on a plan, not after a fatal error.
Reviewed monthly
Verified Offsite Backups
Database and files, kept off the web server on your hosting platform. A restore is actually run each quarter to prove it works.
Daily, restore tested quarterly
Uptime & Security Monitoring
Your site's endpoint is checked on a recurring schedule from outside your own network, every check logged.
Recurring, automated
Security Patching
Advisories for core, your theme and the plugins you run are tracked, critical patches applied ahead of the weekly cycle.
As advisories are published
Malware Cleanup, If It Happens
Injected code found on a Care site is removed and we tell you how it got in — usually a stale or nulled plugin.
Included in Care's patching scope
WooCommerce & Payment Plugin Care
Checkout, cart and payment plugins — FPX and DuitNow gateways included — follow the same update process, using staging where it exists.
Included on WooCommerce sites
Ownership of Hosting & Admin Accounts
wp-admin, hosting panel and DNS stay registered in your name. We work inside accounts you hold, not the other way round.
Verified at onboarding
Why "Update All" is the wrong button for a live site
WordPress's update screen fires all pending updates at once. Occasionally, this turns a working checkout into a blank screen when two plugins conflict. Diagnosing multiple simultaneous updates takes far longer than testing changes systematically.
A staging environment is a private copy used to verify checkout, forms, and layout before updates touch production. Basic Care uses an existing staging copy; Care + Changes includes creating one. Each plugin's PHP requirements are matched against your server branch to prevent fatal version crashes.
Detailed rollback mechanics are covered in Updating WordPress Plugins Without Breaking a Live Site. For stores requiring hourly backups and cart pings, see our WooCommerce Maintenance Malaysia plans.
Nulled plugins, malware cleanup, and who actually owns the account
No Nulled or Pirated Plugins
A cracked copy of a paid plugin, sold as "nulled" on resale sites, is a well-documented malware channel — the crack itself is often where the injected code lives. Zero GPL piracy holds for every plugin and theme on a Care site: sourced from WordPress.org or a vendor account you hold. A nulled copy already installed is one of the first findings in an Essential System Review, alongside the checklist in WordPress Security Hardening for Malaysian Businesses.
Malware Cleanup Scope
Advisories for your theme and plugins are tracked alongside core, critical ones applied ahead of the weekly cycle. Injected code found on a Care site is removed and we tell you how it got in. A site arriving already compromised, or needing a full forensic rebuild, sits outside Care's routine scope and is fixed-quoted separately before anything starts.
Ownership of Hosting & Admin Accounts
The hosting account, domain, DNS and every wp-admin login stay registered to you, not JagaWeb — the same principle an Ownership & Access Review maps in full, checked free first by the ownership scan. Support runs Mon–Fri 9am–6pm MYT · Emergencies 9am–9pm MYT daily, emergencies 9am–9pm MYT daily — never an unqualified around-the-clock promise.
WooCommerce and the FPX / DuitNow plugin that runs your checkout
A WooCommerce store adds a payment gateway plugin to the list of things that can break on update — the extension connecting checkout to FPX, DuitNow or a card processor. An abandoned or incompatible version is a reliability risk, and it follows the same agreed update process as everything else under Care, using staging where available.
What FPX and DuitNow actually are, and what to check before wiring one into a store, is covered in WooCommerce, FPX and DuitNow Payments in Malaysia. See Website Maintenance Cost Malaysia for pricing and website maintenance in Malaysia for backups and monitoring.
WordPress care, priced the same as every other site
No WordPress surcharge. The same two entry plans cover a WordPress install as they do any other platform — the difference is in how the update and security work above is actually carried out.
JagaWeb Care
Weekly updates using existing staging where available, verified backups and uptime monitoring, plus two content edits a month. Card checkout, no sales call.
RM450 /mo, before SST
Care + Changes
Everything in Care, plus an open queue for WooCommerce configuration changes, layout edits, and anything else the site needs — one request in progress at a time.
RM1,500 /mo, before SST
Frequently Asked Questions
Does this work with my existing WordPress host, or do I need to move?
It works inside your existing account on most Malaysian WordPress hosts — cPanel, Cloud Run, Exabytes and similar. If your host cannot support the backups or staging your agreed scope needs, we explain the options and quote any hosting move separately, into an account in your name.
Do updates go straight to my live site?
Where your site has staging, updates are checked there against checkout and contact forms before production. Basic Care uses existing staging; creating a staging environment is not included. Care + Changes includes a staging environment and visual testing. We establish the update process during setup before Care activates.
What if a plugin or theme on my site is a nulled or pirated copy?
We do not maintain nulled software going forward. A cracked copy of a paid plugin is a well-documented malware channel, since the crack is often where the injected code lives. Replacing one is among the first findings in an Essential System Review.
Does Care cover WooCommerce and my payment gateway plugin?
Yes. WooCommerce and whichever FPX or DuitNow gateway plugin your checkout uses follow the same update process as the rest of the site, using staging where available. New payment integrations or existing checkout faults are scoped and quoted separately.
Who owns the hosting account and the wp-admin login once you manage the site?
You do, for both. The hosting account, domain and every admin login stay registered in your name; access is granted into accounts you hold, never transferred to one JagaWeb controls.
What is not included in WordPress Care?
New bespoke plugin development, a full rebuild, or a new feature — scoped and fixed-quoted separately, never billed by the hour. Routine updates, backups, monitoring and patching are what the monthly fee covers.