Website RFP Template for Malaysian SMEs

# REQUEST FOR PROPOSAL (RFP): WEBSITE REDESIGN & DEVELOPMENT ## 1. COMPANY & PROJECT OVERVIEW - Company Name: [Your Company Name Sdn Bhd] - Business Registration (SSM): [Company SSM Number] - Primary Industry: [e.g. Healthcare / Manufacturing / E-Commerce] - Primary Contact: [Project Lead Name & Email] - Target Project Launch Date: [Target Date / Quarter] ## 2. PROJECT OBJECTIVES 1. Modernize our digital presence with a mobile-first, sub-second loading website. 2. Establish transparent lead capture via WhatsApp, web forms, and analytics tracking. 3. Comply with Malaysian data privacy regulations (PDPA) and LHDN e-Invoicing standards. ## 3. NON-NEGOTIABLE INFRASTRUCTURE OWNERSHIP CLAUSES Vendors must agree to the following terms in writing: - Domain Registration: Must be registered directly under Client's SSM entity at an accredited registrar. - Cloud Hosting & DNS: Billed directly to Client's corporate credit card; Client retains primary root credentials. - Source Code Repository: Client must hold Organization Owner permissions on GitHub/GitLab; complete source code and commit history belong to Client upon invoice payment. - Data & Database: Full unencrypted database dumps and offsite backups must be accessible to Client at all times. - No Proprietary CMS Lock-In: Codebase must run on standard open-source or componentized modern stacks (e.g. Next.js, WordPress, Laravel). ## 4. TECHNICAL & PERFORMANCE SPECIFICATIONS - Page Speed: Mobile Lighthouse Performance score >= 85; Largest Contentful Paint (LCP) <= 2.0s on 4G. - Security: SSL certificate (TLS 1.3), automated daily offsite backups, security headers enabled. - Analytics & Telemetry: Google Analytics 4, Google Search Console, and consent-gated conversion tracking. - Localization: Multi-language support (English and Bahasa Malaysia) with valid hreflang markup. ## 5. SCOPE OF DELIVERABLES - Strategy & Information Architecture: Wireframes, sitemap, and user journeys for [X] pages. - Front-End & Back-End Engineering: Responsive layout, CMS setup, and API integrations. - Quality Assurance: Cross-device visual testing, staging environment preview, and security audit. - Documentation & Handover: Written technical architecture manual and credentials vault handoff. ## 6. PROPOSED MILESTONE PAYMENT SCHEDULE - Milestone 1: 30% on contract execution and architecture sign-off. - Milestone 2: 30% on delivery and demo of staging environment build. - Milestone 3: 30% on client acceptance testing (UAT) and domain DNS cutover. - Milestone 4: 10% retention payable 30 days post-launch upon verification of zero critical defects. ## 7. SUBMISSION REQUIREMENTS & EVALUATION Please submit itemized fixed proposals by [Date] including: 1. Proposed technology stack and rationale. 2. Itemized scope with explicit milestone deliverables. 3. Three verified Malaysian case studies with active client references. 4. Post-launch maintenance and SLA response time options.